Jurisdiction and Access Conditions
This notice explains how we handle access, records and dispute handling. We may ask for a name match, document check or transaction reference before we act on a change request, a reversal query or a withdrawal check. When Touch 'n Go, GrabPay, Boost dan FPX are
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used, the wallet trail helps us confirm the source, the date and the status of the transfer. We keep only the records we need for account servicing, fraud checks, tax duties and dispute work, and we remove or mask details when the legal retention period ends.
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If a clause here does not match local law, the rule that applies in your location will take priority.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.